Shipping policy

SHIPPING

DOMESTIC

Domestic orders are processed Monday through Friday and will ship within 3-5 business days of purchase. During high-volume periods such as sales or holidays, please allow for longer processing times. We use UPS Ground as our standard shipping method, with rates and delivery times based on your location. Please note that the estimated delivery date shown at checkout does not include processing time. Once your order ships, you’ll receive an email with your UPS tracking number and other shipping details.

All packages require a signature upon delivery, so ensure someone is available to sign. If you need to change your address after the order has shipped, please visit the UPS website or contact support@starlettaastroga.com.

We currently do not ship to P.O. boxes or military APO/FPO addresses. For any questions or concerns, contact customer service at: support@starlettaastroga.com

INTERNATIONAL

To view available shipping countries, select the flag icon at the top right corner. This will also update the currency on the website. During checkout, you’ll see local payment methods and calculated costs for shipping, duties, taxes, and customs fees based on your region. Note that the estimated delivery date shown at checkout does not include processing time. Orders are processed Monday through Friday and will ship within 3-5 business days of purchase. During high-volume periods, such as sales or holidays, please allow extra time for processing.